Shipping Policy
Effective Date: January 16, 2025
Address: 10115 High Pine Ct, Ellerslie, Maryland
Phone: (301) 759-3181
Email: info@opulentbathinteriors.com
Website: opulentbathinteriors.com
At Opulent Bath Interiors, we strive to provide a seamless and reliable shipping experience for all our customers. This Shipping Policy outlines our shipping methods, costs, delivery times, handling procedures, and other important information related to order fulfillment when you purchase from our website, opulentbathinteriors.com. By placing an order on our website, you agree to the terms outlined in this policy.
1. Shipping Destinations:
Currently, we ship to addresses within the continental United States. We are continually evaluating our shipping options and may expand our shipping destinations in the future. Please check our website for the most up-to-date information. If you are outside of the continental United States and interested in placing an order, please contact us at info@opulentbathinteriors.com to discuss potential shipping options.
2. Shipping Methods:
We utilize reputable shipping carriers to ensure your orders are delivered safely and on time. Our primary shipping methods include:
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Standard Shipping: Orders shipped via standard shipping are typically delivered within 3-7 business days.
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Expedited Shipping: For faster delivery, we offer expedited shipping options, with delivery typically within 2-3 business days.
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[Optional: Add other shipping options if applicable, e.g., Overnight Shipping, Freight Shipping for large items]
The specific shipping options available for your order will be displayed during the checkout process.
3. Shipping Costs:
Shipping costs are calculated based on several factors, including:
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Shipping Destination: The shipping address and associated zone.
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Weight and Dimensions: The total weight and dimensions of the items ordered.
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Shipping Method: The selected shipping method (standard, expedited, etc.).
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[Optional: Add additional factors such as handling fees for fragile items]
Shipping costs will be calculated and displayed during the checkout process before you submit your order.
4. Order Processing Time:
Orders are typically processed within 1-2 business days of payment confirmation. Please note that processing times may be extended during peak seasons or promotional periods. You will receive a confirmation email with a tracking number once your order has been processed and shipped.
5. Estimated Delivery Times:
Estimated delivery times are provided as a guide and are not guaranteed. Actual delivery times may vary due to factors outside our control, such as weather conditions, carrier delays, or other unforeseen circumstances. Opulent Bath Interiors is not responsible for delays caused by shipping carriers.
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Standard Shipping: Estimated 3-7 business days from shipment date.
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Expedited Shipping: Estimated 2-3 business days from shipment date.
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[Optional: Add estimated delivery times for other shipping options]
Please note that business days do not include weekends or public holidays.
6. Tracking Your Order:
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier’s website. If you do not receive a tracking number within 2 business days of placing your order, please contact our customer support team at info@opulentbathinteriors.com for assistance.
7. Shipping Address:
It is your responsibility to ensure that the shipping address provided is accurate and complete. We are not responsible for delays or losses due to incorrect or incomplete addresses provided by customers. If a package is returned to us due to an incorrect address, you will be responsible for any additional shipping costs to reship the package.
8. Delivery Confirmation:
A delivery confirmation from the shipping carrier will be considered proof of delivery. If you experience any issues with your delivery, please contact the shipping carrier directly and then contact our customer support team for assistance.
9. Damage During Shipping:
We take extra care to package our products to prevent damage during transit. If you receive a damaged item, please contact our customer support team immediately at info@opulentbathinteriors.com within 48 hours of receipt. Please provide your order number and details about the damage, including photos if possible. We will work with you to resolve the issue, which may include a replacement or refund, as per our Returns and Refunds Policy.
10. Signature Requirements:
For higher value orders, we may require a signature upon delivery to ensure secure and proper receipt. You may have the option to request signature requirements during the checkout process.
11. Order Splitting:
In some cases, your order may be shipped in multiple packages. You will receive separate tracking numbers for each package, if applicable.
12. International Shipping:
Currently, we do not offer international shipping as a standard option. If you are interested in shipping to an address outside of the continental United States, please contact our customer support team at info@opulentbathinteriors.com to discuss potential options.
13. Changes to This Shipping Policy:
Opulent Bath Interiors reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates. Your continued use of our website and purchases after the policy has been updated signifies your agreement to the modified terms.
14. Contact Information:
If you have any questions or concerns regarding our Shipping Policy, please do not hesitate to contact our customer support team:
Opulent Bath Interiors
10115 High Pine Ct
Ellerslie, Maryland
Phone: (301) 759-3181
Email: info@opulentbathinteriors.com
Website: opulentbathinteriors.com
