Privacy Policy

Effective Date: January 16, 2025

Address: 10115 High Pine Ct, Ellerslie, Maryland
Phone: (301) 759-3181
Email: info@opulentbathinteriors.com
Website: opulentbathinteriors.com

At Opulent Bath Interiors, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website opulentbathinteriors.com or make a purchase. We encourage you to read this policy carefully to understand our practices regarding your information. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect:

We collect various types of information to provide you with a seamless and personalized experience. The information we collect includes:

  • Personal Information:

    • Contact Information: This includes your name, billing address, shipping address, email address, and phone number. We collect this information when you create an account, place an order, or contact us through our website.

    • Account Information: When you create an account with us, we store your username and password to facilitate secure access.

    • Payment Information: We collect payment information, such as credit card numbers or other financial details, to process your transactions. However, we use secure payment processors, and we do not directly store sensitive payment information on our servers.

    • Order History: We keep a record of the products you have purchased from us to manage your orders, assist with returns and warranty claims, and provide personalized recommendations.

    • Communication Information: If you contact us via email or phone, we will retain a record of that communication, including any details provided, to help resolve your inquiries or requests.

  • Non-Personal Information:

    • Website Usage Data: We collect information about how you interact with our website, such as the pages you visit, the time you spend on each page, the links you click, and your search queries.

    • Device Information: We collect information about the device you use to access our website, including the type of device, operating system, browser type, IP address, and unique device identifiers.

    • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect data about your browsing habits and personalize your online experience. Cookies help us remember your preferences, such as items in your shopping cart or your login information.

2. How We Use Your Information:

We use the information we collect for various purposes, including:

  • Order Fulfillment: To process your orders, arrange for shipping, and provide order status updates.

  • Customer Support: To respond to your inquiries, resolve complaints, and provide technical support.

  • Account Management: To manage your user account, facilitate logins, and customize your user experience.

  • Payment Processing: To securely process your transactions and prevent fraud.

  • Personalization: To personalize your online experience by offering targeted recommendations, promotions, and content.

  • Website Improvement: To analyze website usage patterns and user behaviors to improve our website, services, and product offerings.

  • Marketing Communications: To send you newsletters, promotional emails, and special offers. You may opt-out of receiving marketing communications at any time.

  • Legal Compliance: To comply with legal requirements, court orders, or other governmental requests.

3. How We Share Your Information:

We may share your information with the following third parties:

  • Payment Processors: We share payment information with secure third-party payment processors to facilitate transactions.

  • Shipping Carriers: We share your shipping address and contact information with shipping carriers to deliver your orders.

  • Marketing Partners: We may share non-identifiable information with marketing partners for analysis and advertising purposes.

  • Service Providers: We may engage third-party service providers to perform various tasks on our behalf, such as website maintenance, data analysis, email marketing, or customer support. These service providers are contractually obligated to protect your information.

  • Legal Authorities: We may disclose your information when required by law, in response to a subpoena, or to protect our rights and interests.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this privacy policy.

4. Data Security:

We take the security of your information seriously and implement a range of security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure Socket Layer (SSL): Our website utilizes SSL encryption to protect your personal and payment information during transmission.

  • Data Encryption: We encrypt sensitive data both in transit and at rest.

  • Access Controls: We restrict access to your personal data to authorized personnel only, who are trained on our privacy and security protocols.

  • Regular Security Audits: We conduct regular security assessments and penetration tests to identify and address potential vulnerabilities.

  • Data Backup: We maintain regular backups of our data to help recover it in the event of data loss.

  • Password Protection: We encourage you to use strong, unique passwords for your account and to keep them confidential.

While we strive to protect your personal information, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights:

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request corrections to any inaccurate or incomplete personal information we hold about you.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal limitations.

  • Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time.

  • Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.

  • Withdrawal of Consent: You have the right to withdraw your consent to our processing of your personal information, if such processing was based on your consent.

To exercise your rights, please contact us at info@opulentbathinteriors.com. We will respond to your request in a timely manner, subject to any applicable legal requirements.

6. Cookies and Tracking Technologies:

We use cookies and other tracking technologies to collect data about your browsing habits and personalize your online experience. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings. Most browsers allow you to:

  • View existing cookies.

  • Disable cookies.

  • Delete existing cookies.

  • Set your preferences for how cookies are used.

Please note that disabling cookies may affect your experience on our website and limit the functionality of some features.

7. Children’s Privacy:

Our website is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under the age of 16, we will take steps to delete that information.

8. International Data Transfers:

Your personal information may be transferred to and processed in countries outside of your jurisdiction. These countries may have different data protection laws. We take measures to ensure that your data is protected when transferred internationally, including the use of standard contractual clauses approved by the relevant authorities.

9. Changes to This Privacy Policy:

Opulent Bath Interiors reserves the right to update or modify this Privacy Policy at any time without prior notice. The most current version of this policy will be posted on our website with the effective date. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website and services after the policy has been updated signifies your agreement to the modified terms.

10. Contact Information:

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us at:

Opulent Bath Interiors
10115 High Pine Ct
Ellerslie, Maryland
Phone: (301) 759-3181
Email: info@opulentbathinteriors.com
Website: opulentbathinteriors.com